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Return policy
Right of withdrawal
[PLACEHOLDER — de revizuit de un avocat înainte de lansare / to be reviewed by a lawyer before launch] Under GEO 34/2014 (EU Consumer Rights Directive), consumers may withdraw from the contract within 14 calendar days of receiving the products, without giving a reason. Exception: sealed products unsuitable for return for health or hygiene reasons that were unsealed after delivery (art. 16(e)).
Return procedure
[PLACEHOLDER — de revizuit de un avocat înainte de lansare / to be reviewed by a lawyer before launch] To return products, contact us at [EMAIL] with your order number. Refunds are issued within 14 days of receiving the returned products, using the original payment method.